Voor 22:00 uur besteld, dezelfde dag verzonden. Gratis verzending per briefpost* of vanaf 50 euro gratis per pakketpost.
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Hier vindt u antwoord op vrijwel al uw vragen, mocht er een vraag niet tussen staan dan kun u deze stellen via onderstaand formulier. In de meeste gevallen reageren wij binnen een paar uur.Nb.: Het is druk bij de koeriersdiensten vanwege het grote aantal online bestellingen en onderbezetting. Hierdoor ontstaan vertragingen. Houd track en trace in de gaten en alleen als levering langer duurt dan 7 werkdagen kunnen wij een navraag doen bij de betreffende koeriersdienst.
VEEL GESTELDE VRAGEN
1. Payment
Through the highly secured payment platform Mollie we offer the following payment methods:
You can also transfer the payment yourself via your own banking environment on your own time. You will then receive the payment details in the order confirmation.
An online payment via Mollie or Paypal we see immediately so we can process your order directly. A bank transfer takes a little longer before it is credited to our account.
3. Delivery time
Items in stock that are ordered on working days before 20.00 hours will be shipped the same day.
If the order contains an item that is not in stock, we will wait until the order is complete.
Delivery of your order usually takes place the next working day within NL and BE. For the rest of Europe delivery will take about 2-3 weekdays.
If the order contains an item that is not in stock, we will wait until the order is complete.
Delivery of your order usually takes place the next working day within NL and BE. For the rest of Europe delivery will take about 2-3 weekdays.
5. Can I exchange a received product?
Unfortunately, exchange is not possible.
It is of course possible that you have ordered the wrong item. In that case, follow the return instructions. As soon as the return has been received, the amount paid will be refunded to your account.
Simply place a new order for the right product. This is the fastest way toe receive the correct product.
It is of course possible that you have ordered the wrong item. In that case, follow the return instructions. As soon as the return has been received, the amount paid will be refunded to your account.
Simply place a new order for the right product. This is the fastest way toe receive the correct product.
6. Expiry dates
We always ask our sellers to offer the best expiration dates. For example, if you want to buy stock sufficient for you annual needs, we recommend that you send us an e-mail so that we can find out which best-before date we are currently shipping.
Wilt u toch graag een medewerker spreken dan zijn wij telefonisch bereikbaar op 0031(0) 850 876 749 (maandag t/m vrijdag 09.00-17.00 uur)
