Safe Online

Kat & Hond uses a number of principles to make your buying experience as pleasant as possible.

Low shipping costs
We ship everything by courier.
Depending on the country you are shipping to, and the courier service you choose, shipping costs will be between 3.75 euros and 6.50 euros.
 
Pay safely with Mollie or Paypal
An extra secure payment environment is available for all customers via Mollie. Mollie supports all known European payment methods. Through rigorous security controls, secure data storage, staff screening and compliance with all regulations, Mollie can guarantee the safety, stability and reliability of their payment platform. Paypal monitors every transaction 24/7 to prevent fraud, phishing and identity theft as much as possible. Every transaction is encrypted using their advanced encryption technology. See also Payment Methods )

CLEAR COMMUNICATION
You will receive an order confirmation by e-mail. Hereafter we keep you updated on the progress of the delivery. If an article is not directly available from stock it will be mentioned on the website. During the processing of your order, you have the option of cancelling your order and having your money refunded (eg if the delivery time will take too long).
 
14 DAY MONEY BACK GUARANTEE
If you want to return your item for any reason, we will refund your payment, no questions asked.  (See Shipping & Returns )

CONFIDENTIALITY
We use your information only for the delivery of your order. Your address information is in no way made available to third parties that have nothing to do with the processing or sending of your order.